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Volume X - Issue XI - November 2008

PM Tips and Techniques

 

Risk in Projects - Impact of Risks on Perceived Project Value
(Part 5 in a series)

By Glenn R. Koller

With the writing of this fifth article, I consider that our journey down the risk road is about half over.  So, this seems a reasonable time to review the road we have already traversed.

Review

In article #1 I defined critical terms, outlined how risks can be identified, described and managed, and introduced the fundamental drivers for observed human behaviors related to risk assessment and management.  I concluded that article by proposing steps that might be taken to modify behaviors.  In article #2, I delineated in detail many of the behaviors that, in a company, impede the introduction and implementation of a comprehensive risk assessment/management process.  Article #3 centered on communication and the importance of establishing a common risk-related set of terms and definitions.  Tips were given regarding how to establish such a glossary and the importance of doing so.  The theme of article #4 was metrics.  I reviewed the disparate views of risk taken by various parts of a corporation, the different formats that can be used to express risk, and the fundamentals of the risk monetization process.

In this fifth article I attempt to elucidate how risks can individually and in confluence impact the perceived value of a project, how risks can be displayed, and will introduce the concept of how the entire risk assessment process can be the cornerstone of the risk management decision making process.  The risk management process will be the focus of article #6.

Read complete paper in English


About the Author:

Glenn Koller

 


Glenn R. Koller
Author

Dr. Glenn Koller received his Ph.D. in geochemistry/geophysics from Syracuse University.  In his career Glenn has held positions with the Department of Energy, DuPont, Amoco, BP, and Schlumberger.  Glenn’s primary focus for the past 20 years has been on aspects of risk-and-uncertainty analysis, management, and training.  Responsibilities included implementation of risk-assessment/management technologies and processes; development of statistical routines that comprise risk systems; marketing risk technology; and performing technical and consulting services.  Areas of responsibility include business and product development, environmental concerns, ranking and prioritization of projects and products, analysis of legal commercial, security, logistical, financial etc. scenarios and other aspects of a diversified business.  Glenn has authored four books on risk/uncertainty and currently resides in Tulsa, Oklahoma.  Glenn may be contacted at riskaid@cox.net.

 

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Project Management & Volunteerism:
Pick a Non-Profit and Watch Yourself Grow

By Michelle LaBrosse, PMP®

As a PMP® and project manager, I see volunteerism as the perfect win-win.  You get to stretch your wings and grow in a low-risk environment, gain experience that is relevant in the private sector, network and meet new people, and give back to a cause that you care about. 

The non-profit organization you’re helping gets your time, expertise and passion for contributing.  You get to show the time-tested Project Management techniques that can have a lasting impact on the organization.  From establishing project agreements at the beginning of a project to capturing lessons learned at the end, basic Project Management approaches can make a big difference to any organization.

For you, it’s an accessible and inexpensive way to grow personally and professionally.  For the non-profit, it’s a way to make the organization more efficient and effective without paying a consultant.

Read complete paper in English | Spanish

 

About the Author:

Michelle LaBrosse

 


Michelle LaBrosse, PMP

Michelle LaBrosse, PMP, is the founder and Chief Cheetah of Cheetah Learning.  An international expert on accelerated learning and Project Management, she has grown Cheetah Learning into the market leader for Project Management training and professional development.  In 2006, The Project Management Institute, www.pmi.org, selected Michelle as one of the 25 Most Influential Women in Project Management in the World, and only one of two women selected from the training and education industry.  With a B.S. in Aerospace Engineering, and an M.S. in Mechanical Engineering, LaBrosse has done extensive postgraduate work with the Massachusetts Institute of Technology Center for Advanced Educational Studies and with the University of Washington Industrial Engineering Program in accelerating adult learning with respect to meeting core business objectives.  Michelle is a graduate of the Harvard Business School’s Owner & President Management program for entrepreneurs, and is the author of Cheetah Project Management and Cheetah Negotiations.

 

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From Planning to Execution: A Crucial Step

By Curt Finch CEO of Journyx, Inc.

Why do your best laid plans often go unfulfilled?  You have put the right people in the right jobs, empowered them to achieve, drafted an excellent plan and got the necessary buy-in and funding.  Yet somehow things went into the ditch and now the project is late and over budget, delivering a poor return on investment. 

The fact is, knowing the path and walking the path are not the same thing.  For example, many of us know how to lose weight (exercise, eat better, etc.)  Yet knowing how to lose weight and actually losing it are two totally different things.  Likewise, knowing what needs to happen to execute a project successfully and actually executing it are different things.  The latter is much harder.  If you've had trouble in this regard, you are not alone.

The following is a true story.  I happen to know one of the principals involved very well.  The names have been withheld to protect the guilty.

Read complete paper in English

 

About the Author:

Curt Finch
Curt Finch

Curt Finch is the CEO of Journyx (http://pr.journyx.com), a provider of Web-based software located in Austin, Texas, that tracks time and project accounting solutions to guide customers to per-person, per-project profitability. Journyx has thousands of customers worldwide and is the first and only company to establish Per Person/Per Project Profitability (P5), a proprietary process that enables customers to gather and analyze information to discover profit opportunities. In 1997, Curt created the world’s first Internet-based timesheet application - the foundation for the current Journyx product offering. Curt is an avid speaker and author, and recently published “All Your Money Won’t Another Minute Buy: Valuing Time as a Business Resource”.


 

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The Post Mortem You Never Want How to Determine
Findings from a Troubled Project

By Bob Prieto Senior Vice President, Fluor

Project closeout reports, reports from turn-around managers on troubled projects, audit reports and project post-mortems all seem to have recurring findings. These findings can be used to help establish strong, sound project management procedures and act as a guide for effective management of a project.

Alternatively, the lessons of the past can be ignored and these findings can serve as a checklist for the auditor or manager looking at a troubled project. Clearly an ounce of prevention is the desired course of action.

While the “findings” that follow are not all encompassing, they provide a framework for project managers, functional leads and corporate management to assess whether a project is experiencing one or more of the findings common to many troubled projects. Used preventatively, it can help catch problems as they are emerging and before the real damage has been done.

For turnaround manager’s and project auditor’s, this list will unfortunately give them a head start in structuring their report!

Read complete paper in English

 

About the Author:


Roberto Prieto
Author

Robert Prieto is a Senior Vice President for Fluor, responsible for strategy in support of the firm’s Industrial & Infrastructure Group and its key clients.  He focuses on the development and delivery of large, complex projects worldwide. Prior to joining Fluor, Bob served as chairman of Parsons Brinckerhoff Inc.  He is a member of the executive committee of the National Center for Asia-Pacific Economic Cooperation, a member of the board of directors of the Business Council on International Understanding, a member of the board of the Civil Engineering Forum for Innovation, and co-founder and member of the board of the Disaster Resource Network. He currently serves on the National Research Council’s committee framing the challenges on Critical Infrastructure Systems. Until 2006 he served as one of three U.S. presidential appointees to the Asia Pacific Economic Cooperation (APEC) Business Advisory Council (ABAC) and served as chairman of the Engineering and Construction Governors of The World Economic Forum and co-chair of the infrastructure task force formed after September 11th by the New York City Chamber of Commerce.  He is also a member of the board of trustees of Polytechnic University of New York.

 

 

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Execute…Or Be Executed

By Lonnie Pacelli

Talk about your character-building experience...

I was a young hot-shot project manager on an engagement that I had sold to a client.  I had it all planned out and had delusions of completely delighting my client with an issue-free project.  It all seemed so simple, then the project started...and never finished.

I'll spare you the gory details of my harrowing experience but what I can tell you is that I put more focus on selling and planning the project than I did on its execution.  I took a naive attitude of the project being able to pretty much run itself with some junior analysts running the day-to-day aspects of the work.  It blew up in my face and I got booted from the client never to return again.  It was my inaugural visit to the project management guillotine.

Read complete paper in English

 

About the Author:

 


Lonnie Pacelli
Author

Lonnie Pacelli is an internationally recognized project management and leadership author and consultant.  Lonnie has over 20 year’s leadership expertise as an executive, project manager, developer, tester, analyst, trainer, consultant, and business owner. During his 11 years at Accenture he built leadership expertise consulting with many Fortune 500 companies including Motorola, Hughes Electronics, and Northrop-Grumman. During his nine years at Microsoft he continued building leadership expertise through development of some of Microsoft’s internal systems, led their Corporate Procurement group, managed their Corporate Planning group, and led company-wide initiatives on Continuous Fiscal Improvement and Training Process Optimization. He has successfully implemented projects ranging from complex IT systems to process re-engineering to business strategies.  Read more about Lonnie, subscribe to his newsletter, see his books and articles, and get lots of free self-study seminars, webcasts and resources at http://www.leadingonedge.com.

 

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Applying Little’s Law to Agile Project Management

By Tathagat Varma, PMP®

Little’s Law states that inventory in a process is the multiplication of throughput and the flow-time. While this seems intuitive, it helps us establish a mathematical relationship between basic factors that govern performance of a production process: arrival rate (or the flow-time or the cycle time), manufacturing lead time (or the throughput) and the inventory present in the system at any point of time (or the work in progress). The law has been found to hold good as long as these three parameters represent long-term averages of a stable system and they are measured in consistent units.

Little’s Law has its origins in manufacturing, but it also very relevant to a project manager in non-manufacturing setup. An in-depth understanding of Little’s Law will help a project manager to improvise on critical ideas in scheduling project activities to minimize the risk of schedule variance, improve accuracy of tracking and provide more usable status reporting.

In this first paper of the two-part series, we will explain what is Little’s Law using an example, and conclude with what it means for manufacturing and for software development. A second part of this paper will explore in details how Little’s Law is not only conceptually akin to the Agile way of managing project, how well its mathematical principles could be used to improve project management using Agile philosophy.

Read complete paper in English

 

About the Author:

 


Tathagat Varma
Author

Tathagat Varma, PMP®, 6σ Green Belt, Certified Scrum Master, Lean Certified, Kaizen Certified, is General Manager with NetScout’s Bangalore Engineering operations. NetScout Systems, Inc. (NASDAQ-NTCT) is the leading provider of integrated network and application performance management solutions for organizations worldwide. Prior to NetScout, he has led large-scale product development efforts with DRDO, Siemens, Philips and Huawei in hi-tech areas such as Digital Video Broadcast, Core Routers, Softswitch and Routing Platform. Apart from large-scale development efforts, he has been part of SEPG, CMM Assessment Teams, Internal Audits, and Process Trainings at various organizations where he has worked. Tathagat has been involved with software product development for the last seventeen years and has been part of the CMM, ISO TickIT and TQM initiatives at his previous employers. He is currently working on understanding and cross-pollinating the principles of Supply-chain Management, Lean and Six Sigma in modern and evolving paradigms in software development like Scrum. He has been formally trained and certified in CMM, PMP, Lean, Scrum, Six Sigma Green Belt and Kaizen. He holds a Masters Degree in Computer Science from JK Institute of Applied Physics and Technology, Allahabad and an advanced post-graduate certificate in HR from XLRI, Jamshedpur and is currently pursuing Certificate in Business Leadership from Cornell University, USA. He is also a reviewer with IEEE Software since 1998.  Since Jun 2008, he has started a forum for Software Architecture and hosts a blog, Manage Well, where writes about his views on how to simplify management in everyday job.  He can be contacted at Tathagat.varma@gmail.com.

 

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The Communication Key of Program Management

By Ashwin Amin, PMP

Introduction

As per the definition given by PMI (Project Management Institute, USA) “Programme Management is a process  of effectively managing multiple on-going inter dependent projects, in order to produce an overall system that work effectively along with deriving expected outcome for the  organization”. It means that Program Management is very important to the organization in terms of its working, growth, financial aspects and dealing with client to meet their expectations.  Meeting these expectations and achieving the outcome makes the job of Program Manager extremely important. It is expected that he/she should have required skills, knowledge, tactics and tools to make an effective use of communication.

Read complete paper in English

 

About the Author:

 


Ashwin Amin, PMP
Author

Ashwin Amin, PMP is a Project Manager in Tech Mahindra Ltd. India. He is working on various facets of Project Management includeing PMO, consulting for project management, product and services etc at India based facilities. With over twelve years of global experience in project management, leadership and training, he is a lead on the subject matter and enjoys a good reputation as an inspirational leader, manager and trainer. Mr. Amin has worked in many countries such as United States, Japan, United Kingdom and has good exposure in handling the cultural shift in diverse environments.   Mr. Amin is a published author and columnist on project and program management practices, Human resources and organizational leadership. He holds a bachelor’s degree in Engineering from Baroda University and an MBA in Financial Management from the IGNOU of New Delhi, India. He has been certified as a Project Management Professional (PMP) by the Project Management Institute (PMI) since 2006.  Ashwin can be contacted at AAshwin @TechMahindra.Com.

 

 

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Implement Your Strategy Successfully

By Bill Birnbaum, CMC

When it comes to implementing strategy, project management professionals have a significant advantage.  For the skills and the discipline inherent in project management are directly applicable to implementing strategy.  

It’s unfortunate that too many managers finish their strategy sessions, and only then consider the question of implementation.  Clearly this is a mistake.  By waiting until after their strategy sessions, they miss earlier opportunities to encourage successful implementation.

Project management professionals know not to commit this error.  They realize that to encourage successful implementation of their strategy, they should take specific steps before, during and after their strategy sessions.

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About the Author:

 


Bill BirnbauM, CMC
Author

Bill Birnbaum, CMC, is President of Birnbaum Associates, business strategy consultants. He helps clients develop a shared strategic vision, and then turn that vision into a sound business strategy.  Bill has served on the board of directors for three high growth corporations.  He's taught strategy courses for the American Management Association and authored “Strategic Thinking: A Four Piece Puzzle.”  His book is available through book stores and on-line book sellers.  His website contains informative articles on strategic thinking, on business strategy and on economic trends affecting business: http://www.BirnbaumAssociates.com/

 

 

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Managing and Leading Technical Teams in IT Projects:
Knowing How to Fit Your Flock with The Rest
(Part 2 in a Series)

By Melvyn Lee

In the first part of the series I have delved into an important foundation to team management - Knowing Your Technical Team. It is equally important to know how subcultures are being developed when different groups and subgroups begin to integrate and relate with one another, which then determines the health and vitality of the overall project team.

No individual or group can survive and thrive in discreteness. The ever changing ecosystem will either push you to the cutting edge or fade you into obsolesce. True growth and team maturity is determined through organic relationship, infusion of cultural, value and belief, tolerance ability and adherence to guiding principles of the corporate organization. Fitness is the key answer.

When a team fails the fitness test, they would end up like a driftwood bobbing without direction on the sea of fate. This applies to any technical team as well.

Read complete paper in English

 

Melvyn Lee

 

Melvyn Lee
Author

Melvyn Lee, PMP has worked in various IT organization. He has taken on different roles such as Analyst Programmer, System Analyst, Product Specialist, Pre-Sales, Offshore Development Manager, IT Project Manager, System Integration Project Manager, Resourcing Manager and Technical Manager. He is currently working as a Technical Manager in Axon Solution Malaysia, an established a world-class SAP-shared services centre providing project implementation, application management and offshore/onshore services. The company has high quality consultants supporting Axon’s customers not only out of its head office in the UK but also from its bases in the USA, Europe, Malaysia and Australia.  He can be contacted at lee_wmeng@hotmail.com.

 

 

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