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Volume IX - Issue XI - November 2007

PM Tips and Techniques

 

Why Don’t Big Visions Translate into Big Outcomes?
The Answer Is in the Code!

By John Foppe

Unfortunately, having a big vision is simply not enough to set a company in motion. Nor is the way for employees and managers to achieve a specific outcome just to align their initiative with the vision. If only it were that simple. Even when the vision is stated clearly, employee initiative doesn’t always materialize. Instead, they believe there is nothing they can do that is new or innovative. As a result, they just step back and watch as things happen or don’t happen around them. At the same time, people can often identify countless things coworkers and team members can say or do differently. When this occurs, they begin to shift responsibility onto others. Leaders point the finger at employees and vice versa. Management then claims employees simply won’t take the initiative, while employees believe management doesn’t truly support their efforts. Ultimately, progress stagnates. What’s happening here is, people are surrendering to an overwhelming sense of exasperation.

The Code of Exasperation

For many reasons including lack of vacation time, increasingly longer workdays and the need to take work home, for example, workers are being stretched. Their exasperation manifests itself in the form of anxiety, depression, burnout, frustration and turnover. We have all experienced these types of emotions on the job at one time or another, and we have seen it in others as well. Think of the harried customer-service worker who is overwhelmed and curt, suggesting we take our business elsewhere if we don’t care to wait in line. Or consider the employee who tells us to, “Write to the company president” if we don’t like the service we receive.

Adding fuel to the fire, this exasperation is accompanied by certain ways of seeing, doing and being. In other words, once someone feels that sense of exasperation, it becomes a lens through which they perceive what is happening around them (the “seeing”). Then, their perceptions influence the actions they take (the “doing”). Finally, they develop a set of practices (a way of “being”) that helps them cope with what is happening around them. Once they embody the exasperation, they perceive everything through that same distorted lens, which further reinforces their interpretation of what is happening as justification for being exasperated.

 

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About the Author:

 


John Foppe

Born without arms, John Foppe has had to break down and re-engineer every aspect of day-to-day life.  He learned that the inability to do something didn’t rest on the lack of resources or vision. Instead, it has more to do with one’s subconscious perception to meeting a challenge head on.  In the field as part of his master’s degree in social work, John saw this scenario play out repeatedly. To his surprise, he discovered that many people subconsciously substitute personal improvement with systems to support their perceived limitations. As a speaker, John also witnessed this resistant mindset operate in all sort of companies.  He repeatedly heard leaders complain about how difficult it is to motivate their people.  John has addressed this common challenge through years of research, clinical study and field testing, which ultimately led to the discovery of the primary cause of failed vision execution. In light of this important, personally-significant discovery, he has developed a variety of solutions to help individuals and leaders overcome their exasperation and translate their visions into outcomes. His compelling story and methods caught the attention of the legendary Zig Ziglar, who broke his long-standing rule of promoting from within and recruited and mentored John.  In 1995, John launched a successful training business that has taken him to 15 different countries, pro-football organizations like the Miami Dolphins, and to Fortune 500 clients such as Boeing, GE, and State Farm. John’s insights on how the biggest vision can be derailed by the smallest bit of resistance are now being used to orchestrate the missions of visionaries and change agents around the world.  John Foppe speaks, coaches and trains on how to maintain momentum when executing initiatives and translate visions into outcomes. He is the CEO of Visionary Velocity Worldwide, based near St. Louis, MO.  For further information, visit www.visionaryvelocity.com or call 1.618.526.5500.

 

 

 

 

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Growing your Small Business with Project Management

By Michelle LaBrosse, PMP

If you think Project Management is only for the big guys, think again.Project Management is a powerful business tool for businesses of any size. And as any small business person will tell you, effectiveness and efficiency is never about size. It’s about working smart. 

Improve Performance with Process

PM is the science of getting things done. The problem in most businesses is that there is no set process to get work done effectively and efficiently. As small business owners, we often make the mistake of thinking that when we’re small, we don’t need to develop processes. Not true! Even if you are an entrepreneur and a company of one person, you need to have a standard way of approaching projects. According to a February 2003 study by The Center for Business Practices (CBP),the largest PM challenge facing companies is implementing a consistent process. From lost time to inconsistency, not having a process means poor performance.

1 A Business Case for Improved Project Practices by Jim Brosseau, Software Productivity Center Inc. Version 1.11 (www.spc.ca)

 

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About the Author:

Michelle LaBrosse

 


Michelle LaBrosse, PMP

Michelle LaBrosse, PMP, is the founder and Chief Cheetah of Cheetah Learning.  An international expert on accelerated learning and Project Management, she has grown Cheetah Learning into the market leader for Project Management training and professional development.  In 2006, The Project Management Institute, www.pmi.org, selected Michelle as one of the 25 Most Influential Women in Project Management in the World, and only one of two women selected from the training and education industry.  With a B.S. in Aerospace Engineering, and an M.S. in Mechanical Engineering, LaBrosse has done extensive postgraduate work with the Massachusetts Institute of Technology Center for Advanced Educational Studies and with the University of Washington Industrial Engineering Program in accelerating adult learning with respect to meeting core business objectives.  Michelle is a graduate of the Harvard Business School’s Owner & President Management program for entrepreneurs, and is the author of Cheetah Project Management and Cheetah Negotiations.

 

 

 

 

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Are your Project Files ready for an e-Discovery?

By Cheryl L. Strait

Being proactive in the face of an ever-changing business environment is a constant challenge no matter what the industry is. Trying to second-guess an impending litigation discovery request is equally challenging. Today, more than 90 percent of business activities are handled through electronic means. In December 2006, updated Federal Rules of Civil Procedure were published with directions on how electronically stored information should be handled as part of the discovery process within federal courts. Most companies aren't prepared for this type of discovery process. Project managers need to be aware of potential discovery requirements and ensure that project records are being handled in accordance with sound records management practices.

But what exactly is e-discovery? If you Google the word, you will find many good definitions. SearchSecurity.com has a particularly comprehensive one:

An electronic discovery (e-Discovery) refers to any process in which electronic data is sought, located, and searched with the intent of using it as evidence in a civil or criminal legal case.

Identifying and collecting electronically stored business records can cost organizations a great deal of time and money. Not properly producing records in response to an e-discovery request can cost a company even more—millions of dollars—in fines and penalties. This experience happened to Morgan Stanley when it failed to produce e-mails relevant to an arbitration case, falsely claiming that they had been lost in the September 11, 2001, attacks. In September 2007, the company lost the case and was ordered to pay $12.5 million for failure to produce the e-mails as part of the initial discovery process.

 

Read complete paper in English

 

 

About the Author:

Cheryl Strait

 


Cheryl Strait

Cheryl L. Strait is a principal consulting manager at Robbins-Gioia, LLC, in the United States. She has more than 20 years of experience in business management, including project management, process re-engineering, organizational change management, and records and information management. Her career includes serving as a global program manager for a records management implementation spanning 34 countries and involving more than 100,000 individuals. There, Cheryl helped the organization successfully manage its records in all phases—creation, storage, retrieval, and disposal.

About Robbins-Gioia, LLC

Robbins-Gioia has been dedicated to delivering management consulting solutions to government agencies and Fortune 500 companies since 1985. Robbins-Gioia combines thought leadership, disciplined processes, industry-based knowledge, and integrated tools to help global customers optimize their business processes, accelerate change, and establish time, cost, and quality improvements to transform their businesses. For more information, please call Robbins-Gioia, LLC at 800-663-7138, or visit the Web site at www.robbinsgioia.com.

 

 

 

 

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The Seven Deadly Project Sins: Part 4 – Project Lust

By Tim Bergmann, PMP, ABCP

This is the fourth article in a series about the Seven Deadly Project Sins.

In this narrative, I will continue to focus on some of the “soft-elements” of the project, some temptations that the project manager needs to be on the lookout for in order to foster success on the project.

The Seven Deadly Project Sins as I have defined them are:

  • Elitism

  • Project Envy

  • Resource Gluttony

  • Project Lust

  • Personalization

  • Over-allocation of Resources

  • Best Practice Sloth

The fourth Deadly Project Sin – Project Lust can affect your ability to accomplish projects as a project manager.  Lust can literally take your focus away from important project issues and events and cause you to focus your attentions and efforts in the wrong way.

On the Internet at www.wikipedia.com you can view this definition of lust:

Lust is any intense desire or craving for self gratification.”

Simply stated, project lust involves focusing your attentions on some element of the project that is self-satisfying instead of focusing on the project as a whole; or, more simply put – focusing on the wrong things.

 

Read complete paper in English

 

 

About the Author:

Tim Bergmann

 


Tim Bergmann

Mr. Timothy S. Bergmann, PMP, ABCP is a highly qualified project manager with three decades of experience managing a wide variety of information technology projects. Mr. Bergmann's experience includes project management, operations management, infrastructure planning and implementation, business continuity planning, customer service and business development.  In 2006 he co-authored the best selling “CISA Study Guide” marketed by Sybex. Mr. Bergmann currently manages training development and delivery as Director of Education for True Solutions, Inc. in Dallas, Texas.  He can be contacted at tim.bergmann@true-solution.com.

 

 

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