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Volume IX - Issue X - October 2007

Featured Papers

 

Time Is Up: Assessing Schedule Performance with Earned Value

By Robert Van De Velde

Time drives projects.  Quick and accurate evaluation of schedule performance is crucial.    Quantitative assessment provides the PM and others with an objective measure of past performance and a reliable prediction of future performance.  Earned Value has proven effective for evaluating cost performance, but it fails for schedule performance.  A recent breakthrough, called Earned Schedule, corrects the problem and raises project time management to new prominence.

What is EVM?

Earned Value Management (EVM) is a technique for quantitatively assessing project performance.  Simply put, EVM assigns a value to work that is planned (Planned Value, or PV) and that has been completed (Earned Value, or EV).  Planned Value is the budgeted cost of the work to be performed.  Earned Value is the budgeted cost of the work times the percent complete.  Cost performance is measured by comparing EV and the actual cost of the work performed.  Schedule performance is measured by comparing EV and PV. 

Details of these concepts have been developed over the past thirty years, supported by a host of mathematical formulas.  As this article is oriented toward practical application, it focuses more on illustrations and everyday language than conceptual details and mathematics, although some theory and formulas are required.


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About the Author:


Robert Van De Velde

Robert Van De Velde, PhD, PMP is an experienced project manager with a significant track record completing projects on time and on budget.  He has delivered award-winning projects in financial services, natural resources, and telecommunications.  His articles have appeared in the Journal of Systems Management and People and Information.  Rob holds a Ph.D. and has earned certifications in project management and MS Project.  His current research interests include techniques for managing time-driven projects, automation of project status analysis and reporting, and the use of advanced features in MS Project.  Rob received his Ph.D. from the University of Toronto.  He holds a B.Sc. from the University of Manitoba.  He resides in Toronto, Canada.  Rob operates a commercial Web Site that features plug-ins for MS Project.  See www.projectflightdeck.com for more information.  You can reach Rob via e-mail at info@projectflightdeck.com.

 

 

 

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Wave Planning

By Dr David Dombkins

Editor’s note:  This paper is an excerpt from his book 'Complex Project Management', available on amazon.com.  Da.vid Dombkins is currently the President of the Australian Institute of Project Management.

Wave planning is a methodology for planning complex projects. It brings together the characteristics of waves, cycles and chaos. I developed Wave Planning to help explain how project management could be used to implement change projects. The first Wave Plan was hand drawn on paper and was reproduced in a working paper entitled Project Managed Change.

My initial work on Wave Planning was greatly expanded upon in my Doctoral Exegesis.

The working paper used the WHOW Matrix to classify projects by type according to their level of uncertainty in both What and How. The WHOW Matrix provided the first typology for classifying projects along a continuum from traditional to complex. From its inception, the WHOW Matrix included organisational maturity as a key criteria – what is uncertain to one, may not be uncertain to another. In this paper the WHOW Matrix has been updated and is superseded by the revised Acquisition Categorisation Framework (ACAT).

 

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About the Author:


David Dombkins

A Professor, Dr David H Dombkins, MPM, Doctor of Technology, Master Project Director, FAIPM, is the National President of the Australian Institute of Project Management (AIPM).  Dr Dombkins is an international leader in the development of new competencies and methodologies to manage project / programme complexity and chaos. Dr Dombkins was instrumental in the introduction of Partnering into Australia; developed the Design Construct Maintain contract used broadly in infrastructure; developed the Alliancing methodology which is now  used across Australia; and developed Governance Contracting and Next Generation Project/Programme Management. One of David’s greatest concerns is the inability of traditional project management to successfully deliver complex projects and programmes. David passionately believes that there is an urgent need in the world to deal with highly complex projects and programmes such as relief, aid, environment, power, water, global warming, disaster relief, possible pandemics and change in organisations. He also believes that project management needs to deliver a better solution than simply using more of our traditional approaches, and that if project management is to help our world, we need to step up to the mark with useful project management methodologies to deal with complexity and chaos. He can be contacted via AIPM at national_president@aipmcom.au.

 

 

 

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Critical Success Factors for International Projects

By Sue Freedman, Ph.D. and Lothar Katz

Editor’s note:  This paper was prepared for the 1st UTD Project Management Symposium, held in Plano, Texas, USA on August 6, 2007.  It was selected for publication in PM World Today by the conference committee and is included here with permission of the authors and the Graduate Program in Project Management at the University of Texas at Dallas.

The future of project management involves an ever increasing number of projects that require the cooperation of geographically and culturally diverse teams. Leaders in the international project arena today are more aware of the challenges and more excited by the opportunities to work with international teams and partners.

As experience with these international project partnerships grows, the organizational competencies needed for success are emerging. Most prominent among them are the knowledge and skill to select the right projects and the right project partners for international efforts, as well as the ability to select, develop, and support leaders for projects and programs who have the skills and flexibility to make cross-border collaboration successful.

The Challenges of Working in an International Project Environment

As corporations all over the world have found time and time again, international project success requires mastering numerous challenges in a complex context. Conducting projects in different countries, with their unique legal and political environment, security issues, economic factors, and infrastructure limitations and requirements, increases complexity far beyond that of projects executed in domestic settings. In addition, the geographic distances, language barriers, and cross-cultural gaps that are typical of an international project environment introduce further leadership challenges and additional risk.

 

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About the Authors:


Sue Freedman, PhD

Sue Freedman, Ph.D. is a consultant and teacher specializing in management, leadership, and change management strategies for projects and project based organizations. She has worked with fortune 500 and other companies in the areas of international project management, international leadership, complex collaboration, team effectiveness, and large systems change. Recent public presentations include: Management Across Borders” (Project Management Institute, Houston, 2007), “Initiating and Planning International Projects” (PMI SIG, 2006), and “Executing International Projects” (PMI SIG, 2006). For the past five years, Sue has taught project and organizational leadership at the University of Texas at Dallas for the Executive Education Project Management MBA Program. She is co-author of  Beyond Teams: Building the Collaboration Organization (Jossey-Bass, 2003) and the “Managing Virtual Teams that Cross Borders” chapter  of The Handbook on Virtual Teams (Jossey Bass, 2008).  Sue spent 12 years with Texas Instruments, serving as Manager of Organizational Effectiveness at the Division and Corporate level and 2 years as Vice-President of Organizational Development and Human Resources of a real estate investment trust. Together with her Partner, Lothar Katz, she co-developed and frequently co-instructs a series of workshops on “Managing Projects Across Borders.”  She can be contacted at sf@knowledgeworkglobal.com



Lothar Katz

 

Lothar Katz is a management advisor in the field of international business.  He has helped many organizations grow their global competence and maximize their international business success.  During his 16 years with Texas Instruments, a Fortune 500 company, Mr. Katz gained extensive negotiation, business leadership, and project management experience. As a Vice President and General Manager, he successfully led international organizations across four continents and regularly interacted with employees, customers, outsourcing partners, and third parties in numerous countries.  Mr. Katz is the author of the book “Negotiating International Business – The Negotiator’s Reference Guide to 50 Countries Around the World”, a faculty member of the Project Management Program at the University of Texas at Dallas’ School of Management, and a Business Leadership Center instructor at the Southern Methodist University’s Cox School of Business. In addition to his work with several Fortune 500 companies and other clients, Mr. Katz is a frequent speaker at nationwide conferences and organizational meetings. Recent public lectures included “Negotiating International Business” (Council for Supply Chain Mgmt Professionals, Dallas, 2007), “Negotiating and Innovating a Partnership in China” (“Innovation with Partners in China” Conference, San Diego, 2007), “Project Management Across Borders” (PMI, Houston, 2007), “Initiating and Planning International Projects” (PMI SIG, 2006), “Executing International Projects” (PMI SIG, 2006), “The Hidden Cost of Offshore Outsourcing” (Financial Executives Initiative, Dallas, 2006), “Selection Criteria for Global Projects” (Management Roundtable, 2006), “Co-Developing Products in Asia” (MRT, 2005, 2006, and 2007), and “Doing Business in China” (“Building and Enforcing IP Value in China” Conference, San Francisco/New York, 2005, 2006, and 2007). Together with his partner Dr. Sue Freedman, he co-developed and frequently co-instructs a series of workshops on “Managing Projects Across Borders.”  Lothar can be contacted at lk@leadershipcrossroads.com.  

 

 

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Product Centric Project Management:
The Missing Link to Business Results


By Curt Raschke, PhD, PMP

Editor’s note:  This paper was prepared for the 1st UTD Project Management Symposium, held in Plano, Texas, USA on August 6, 2007.  It was selected for publication in PM World Today by the conference committee and is included here with permission of the author and the Graduate Program in Project Management at the University of Texas at Dallas.

Why do projects? A simple question for project managers, often answered along the lines of “to meet shareholder expectations,” or “satisfy customer requirements,” or “achieve desired business results.” The problem with these responses is that they don’t really answer the question as they focus on intangible results which can be achieved in many ways (not just through projects) and essentially ignore the outcome given by the standard definition of a project which is “… to create a unique product or service*.”

An unintended consequence of this standard thought process is that it lulls project managers into thinking that the project itself “achieves the desired business results” or “satisfies customer requirements” or “meets shareholder expectations.” In reality, there are two critical links in between the project activities and the desired results – creating a product with the proper attributes to enable the results and effectively using the product to achieve the results. Because explicit consideration of these two product centric links is often missing in project planning and execution, I call them the “missing links” to business results. I have observed that explicit consideration of these product centric links during project planning and execution, what I call Product Centric Project Management, greatly increases the project success rate as measured by achieving business results.

* PMI Standards Committee, A Guide to the Project Management Body of Knowledge, © 1996 The Project Management Institute

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About the Author:


Curt Raschke, PhD, PMP

Curt Raschke, Ph.D, PMP, has over 25 years experience in managing new product development projects for several high-technology companies in the Dallas / Fort Worth area. He is an adjunct instructor at the University of Texas at Dallas in the Project Management and Project Lifecycle Management Executive Education programs and has been an officer of PMI’s New Product Development Specific Interest Group for almost 10 years, including three years as SIG chair. He is a member of the Virtual Collaboration Research Group Advisory Board at the University of North Texas and has co-authored a chapter in a soon to be published book on “virtual” project team management. He has spoken at conferences on portfolio and pipeline management and on managing co-development projects and is also a member of the IEEE, Engineering Management Society and the Product Development Management Association. He would be interested in any comments or questions on this article and can be reached at craschke2000@yahoo.com.

 

 

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Churchill Personally Communicates
Churchill the Agile Project Manager - Part 14

By Mark Kozak-Holland

Most people are very familiar with Winston Churchill but may not be familiar with his “agile” approach to project management and his skills as a PM in the summer of 1940. Part 13 looked at how Churchill put in place a communication plan to bolster morale in the Government, media, and public. This article discusses how Churchill personally communicated using both verbal and non-verbal communication to fight the mood of defeatism, build confidence, and get buy in into his plan.

In today’s world PMs need to set up effective communication mechanisms where “effective project communications preserves your control in a project.” This requires a monitoring component in the communication plan to provide feedback on the plans effectiveness, and what is happening on the ground.

Churchill’s project communications were centered around radio broadcasts used to speak directly with the public. The need to keep public opinion behind the war effort and home front morale high was at the core and he was deeply conscious of this. To get it right and to gain and sustain public confidence he invested inordinate amounts of time. For example he would prepare for one hour, an incredible amount of time for every minute of speech. A typical 40 minute speech would take 40 hours of preparation. This is completely unrealistic for today’s PM but it does put the high value of this activity into perspective.


Read complete paper in English
Read the previous paper in this series. Churchill the Project Manager (Part 13)
View the entire series at: http://www.pmforum.org/library/papers/index.htm

 

About the Author:


Mark Kozak-Holland

Mark Kozak-Holland’s latest book in the Lessons-From-History series is titled “Project Lessons from the Great Escape (Luft III)http://www.mmpubs.com/catalog/lessons-from-history-c-4.html. It draws parallels from this event in World War II to today's business challenges. His previous books include “Churchill’s Adaptive Enterprise: Lessons for Business Today”, “Titanic Lessons for IT Projects”, and “Avoiding Titanic Disasters: Project Lessons for IT Executives”.  Mark is a Senior Business Architect with HP Services and regularly writes and speaks (presentations and workshops) on the subject of emerging technologies and lessons that can be learned from historical projects. He can be contacted via his Web site at www.lessons-from-history.com or via email to mark.kozak-holl@sympatico.ca.

 

 

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How Male Machismo Shaped Project Management

By Bas De Baar

Imagine a man dressed in black sitting next to you in the office. He looks over your shoulder, observing as you type up a report. He takes notes, nods and mumbles quietly to himself. He counts the number of keystrokes you perform per minute. You try to ignore him, but have little luck. The next day you get instructions from your boss to remove fifteen keys from your keyboard as “they are very infrequently used,” to count in advance the exact number of words the report will have when finished, and to delegate the writing of a third of the total word count to each of three colleagues. This will surely seem an annoyance.

You probably have a hard time believing that this scenario could actually happen in reality. What is remarkable is that this scene basically characterizes how we manage projects. At least, it characterizes project management in its most popular form: plan-driven. There is no denying that the most popular way of doing projects is described in PMI’s Project Management Body of Knowledge (PMBOK). In Europe, PRINCE2 is widely used. Both are examples of plan-driven approaches. One has to ask, though, why plan-driven methods are currently the most widely-accepted. Why do we manage projects the way we do?

The argument that they are simply “the best” doesn’t hold. If they were, no one would have created agile methods, for example. This illustrates that plan-driven methods may have some fundamental flaws in their underlying assumptions. Are they easily accessible, and can one quickly learn to use them effectively? On the contrary, the PMBOK is notorious for its tremendous size, dry content and high costs: not the aspects you associate with “easily accessible.” What is it, then, that caused the PMBOK (as the flagship of plan-driven approaches) to be considered the standard in our profession?


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About the Author:


Bas De Baar

Bas De Baar works as a Project Manager within the publishing industry. Since 2001, he has been the editor of www.SoftwareProjects.org, a popular website dedicated to Software Project Management. He holds a masters degree in Business Informatics and currently lives with his wife in the coastal town of Zandvoort, The Netherlands.  His latest book, “Surprise! Now You’re a Software Project Manager”, was published in September 2006 and is available from www.mmpubs.com or from most book retailers.  Mr. De Baar can be reached at basdebaar@gmail.com.

 

 

 

 

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