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Vol. XII Issue II - February 2010
Project Management eJournal
PM CASE STUDY:
THE ROSARIO HABITAT PROGRAM EXPERIENCE
PROJECT MANAGEMENT APPLIED TO GOVERNMENT
Part 3 of 3
By Ana Maria Rodriguez, MSE, PMP
International Correspondent for PMForum & PM World Today
and
Adriana Salomón, Architect
Rosario Hábitat Program Coordinator
Rosario, Argentina
This article continues to document the experience of the Rosario Habitat Program (RHP), developed since 2000 by the Public Housing Service of the City of Rosario (Argentina), in which many Project Management practices have been implemented since its inception. In the previous editions of PM World Today we presented the background to the Rosario Habitat Program, the application of the conceptual framework of Project Management and the analysis of Integration Management, Scope Management, Time Management, and Cost Management. In this paper we examine specifically the application of the concepts of Quality, Human Resources, Communications, Risk and Procurement Management in the Rosario Habitat Program. We will also conclude about the experience of Project Management in Government Programs.
Quality Management
Rosario Habitat Program has made a continuous effort in quality management. During the inception of the program we worked on defining objectively verifiable indicators of the program quality, these are a vital element of the Logical Framework Matrix methodology that structures the program. Once the indicators were defined, quality assurance was implemented through a monitoring system. The system verifies that each of the tasks involved in each project meets the expected levels of satisfaction. Since the Rosario Habitat Program primary beneficiaries are the inhabitants of informal settlements, the system gives special importance to systematically collect their views on the quality of the actions that are being implemented.
To read entire paper, click here for (Spanish) or (English)
About the Author
Ms. Ana Maria Rodriguez is founder and manager of ERA Project Management, offering consulting services to the Engineering and Construction Industry in Rosario, Argentina, and is an adjunct professor of project management at the Universidad Nacional de Rosario. Colombian by birth, Ms. Rodriguez graduated with a Civil Engineering Degree from Pontificia Universidad Javeriana in Bogota and from the University of Texas at Austin, USA with a Masters Degree in Construction Engineering and Project Management (MSE). Ms Rodriguez has implemented Project Management best practices and managed projects both in the government sector and in the engineering and construction private sector. Ms. Rodriguez is also an active member of PMI in Argentina, and is an international correspondent for PMForum and PM World Today in Argentina. Additional information about Ms. Rodriguez can be found at http://www.pmforum.org/pm%20forum%20team/index.htm. Ms. Rodriguez welcomes contact at arodriguezdev@gmail.com also at www.erapm.com.ar . |
About the Author
Adriana Salomón is an architect, graduated from the Universidad Nacional de Rosario. She has served as General Coordinator for the Rosario Habitat Program, managing the simultaneous implementation of several projects. Ms. Salomón is Partner and Manager of Prohábitat XXI, providing consulting services design, management and evaluation of projects at various state agencies, civil society organizations and private companies since 1996. She was Director of Land and Housing of the City of Zarate. Adriana has extensive experience in coordinating interdisciplinary teams, management and evaluation of social projects, also in the creation of facilitation spaces between different actors in public policy. She has led institutional change processes and development of social programs management tools. Additional information can be found in www.prohabitat.com.ar Adriana Salomón can be reached at adrianasalomon@gmail.com |
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