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Vol. XII Issue IV - April 2010
Project Management eJournal
PM CASE STUDY:
The Transformation of Global Project Management Office
By John Anderson
and
Marc Michaelson
The Glowan Consulting Group
USA
This paper chronicles the evolution of a Project Management Office (PMO) in the Global Information Technology (GIT) function of a large high technology company.
Following the acquisition of a major player in their market segment, the Chief Information Officer (CIO) and others began looking for someone on their staff that could take the existing PMO and transform it into a "World Class" organization. Given the history and many "legacy" issues facing the organization, this was to be no easy task.
An examination of the culture of the PMO indicated that while they employed many smart, talented people, there had been no consistent leadership and the organization had no solid identity, charter or brand. To many of their internal customers, the Project Managers were viewed as nothing more than administrative people who were there, not to manage the projects and add value to the business but rather to handle all the paperwork and do the bidding of whoever was senior in the internal customer's organization.
A relatively young, talented man from the recently acquired company (we'll call him Mike) was selected to head the PMO and was tasked with rebuilding it into a force within GIT.
Now imagine just being acquired, not knowing much about your new company or any of the people and being handed a task of this magnitude. "Holy Smokes, What do we do now coach?????"
To read entire paper, (click here)
About the Author
John Anderson’s background includes general management and profit responsibility at the Chief Executive and Board level. As a Senior Business Consultant and Principal at The Glowan Consulting Group, his assignments have included working with top management teams to assist them in adapting to today's rapidly changing business paradigms, developing flexible business and corporate strategies, raising capital and increasing, productivity and profitability. For the past 20 years, Mr. Anderson has been a student of human behavior and has developed workshop products and consulting interventions to enable individuals and teams to work more efficiently and productively. His areas of expertise include Leadership Development, Personal & Organizational Transformation, Team Building, Organizational Development, Group Dynamics and Individual Human Behavior. Additionally, he regularly consults in the areas of Strategic Planning, Marketing & Sales, and Productivity Improvement. Mr. Anderson served in Executive and Management positions over a 20-year operating career and moved into consulting following the sale of his last business. Positions held include President & CEO, Executive Vice President, Vice President Marketing & Sales and Director of International Operations for high-tech companies in the computer and communications business. Mr. Anderson has served as a Director of three California corporations, one New York Corporation, and one "not for profit" New York foundation. Mr. Anderson has a technical background in computer technology and electronics and is a published author of the book “Running the Corporate Rapids” and numerous technical marketing articles in publications including Data Communications, Communications International, Electronics News and Datamation. He has also served as a consultant and guest speaker on computer and industrial security for SRI International and The American Society of Industrial Security. He can be contacted at info@glowan.com. |
Marc Michaelson, Principal of The Glowan Consulting Group, is a business consultant, trainer, executive coach, and author with 30 years of international experience in organizational development and human capital effectiveness. He has provided executive coaching, consulting, and training solutions to public and private sector organizations across a variety of industries and countries. Mr. Michaelson has designed, developed and implemented a variety of leadership assessment tools, profiles, customized learning strategies and training programs that have uniquely aligned personal, team and leadership development with the overall goals of an organization. He has offered workshops, seminars, and keynote presentations to more than 100,000 participants worldwide, including CEO’s, executive teams, management groups, and employees. Mr. Michaelson applies his diverse background as a professional athlete and business executive to offer practical high performance solutions for individuals, teams, leaders, and the organizations they work for. He has been quoted in such prestigious publications such as The Wall Street Journal, Fast Company Magazine, The Harvard Business Review, and The Wharton School of Business Digest. Mr. Michaelson has assisted organizations in maximizing the dynamic interchange between human capital and business strategies for increased growth and innovation. Utilizing a comprehensive cultural approach, the whole organization is empowered to achieve bottom line results that provide equity and motivation to all stakeholders. Clients have seen results that are measurable, meaningful and sustainable. Marc Michaelson can be contacted at info@glowan.com. |
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