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Vol. XII Issue IX - September 2010
Project Management eJournal
PM ADVISORY:
Talent Management in Project Management
By Mark Healy
Satov Consultants
Toronto, Ontario
Canada
I just finished an engagement with a professional services firm, and the CEO and I were talking about project management. We were joking about Gantt charts, and how often Gantt charting becomes an exercise in moving coloured bars around. This happens more in SMBs than it does with enterprises running large, complex, multi-stakeholder projects. I think the gist of the issue is that too often with private businesses, project managers start with the Gantt chart, and not the team.
The most successful project managers I know – in small and large client organizations – understand that project management starts with talent management. To be a great project manager, you need to first be a great manager. This is a crucial concept for every up-and-coming project manager.
As David Maister, author or the seminal book The Trusted Advisor so succinctly puts it: “the trouble with the work world is, it is full of people.” I can’t think of any projects where the project manager will not need to manage, or at least interface with, people, in order to finish. They may be employees or team members or even bosses, or they may be outside the organization – suppliers, consultants, customers. The point is the project manager is at least somewhat (likely very) reliant on others to succeed.
More…
To read entire paper (click here)
 About the Author Author
Mark Healy, B.Eng, P.Eng, MBA, is a Partner with Satov Consultants in Toronto, Ontario, Canada. Mark started his career in 1998 with Michelin Tire in Nova Scotia, where he identified production improvements for his plant’s largest line. He went on to work at Iogen Bio-Products as a business developer and field specialist, designing and implementing novel enzyme treatment programs in process industries throughout North America. Mark’s career in consulting started in 2004 when he co-founded Mezzanine Business Consulting, a two-time Profit Hot 50 List winner. In 2007 he founded Torque Customer strategy, a consultancy focused on customer and market strategies backed by thorough research and deep analytics. Healy joined Satov when Torque was acquired in 2009. He continues his focus on customer strategy in verticals such as telecom, consumer goods and retail. Mark is a regular media contributor and one of The Globe and Mail’s growth/strategic marketing experts, writing a regular column for reportonbusiness.com. He is Chair of the Ivey Alumni Association Board of Directors. Mark lives in Toronto with his wife Charlotte and their bulldog McDuff, and can be contacted at mark.healy@satovconsultants.com. Satov Consultants is a Toronto based management consultancy with practice areas in corporate strategy, customer strategy and operations strategy. Satov helps companies focus their business, better target customers, operate more efficiently and ultimately make more money. Satov sees many projects through to completion, by providing project management and analytical support. www.satovconsultants.com. |
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