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Vol. XII Issue IX - September 2010
Project Management eJournal
PM ADVISORY:
A Holistic Look at Program and Project Constraints
By Gareth Byatt, Sydney, Australia
Gary Hamilton, North Carolina, USA
and
Jeff Hodgkinson, Arizona, USA
The Triple Constraint of managing the interaction of time, cost and scope is a familiar model to most Program and Project Managers.
Delivering projects on time, within budget and per an agreed scope can be considered to be a “good result” by the project team. But effectively managing these constraints does not guarantee that the project is deemed a success by all of its stakeholders. Additional project constraints need to be taken into account to determine whether “complete” project success is achieved.
A general starting point for these additional constraints is this: think about the longevity of the project’s end output. Take a moment to think about projects you have been involved in, or known about, that finished 12 months ago or longer. Did they deliver their end output on or before schedule, on or below budget and did they fully meet the requisite expected level of scope and quality? If so, great. Now fast-forward to today. Do you know how well the end output of that project is being used? And does it contribute to the organisation in the way that may or may not have been originally anticipated?
History has many examples of projects that had a rocky ride until their completion, only to see the end outcome be fantastically successful over a period of time. For example, consider the Sydney Opera House. The design was very challenging to build, and for various reasons the project was completed well over time and budget. Not a great start to its life. Today, this iconic building is one of the most visited landmarks in the world and is considered an icon of Sydney, and Australia. In retrospect, if you queried the project’s stakeholders today, arguably all would agree that regardless of the time and budget overrun, the project has been a great success.…
More…
To read entire paper (click here)
 About the Author Co-Author
Gareth Byatt is Head of the IT Global Program Management Office for Lend Lease Corporation. Gareth has worked in several countries and lives in Sydney, Australia. Gareth has 14+ years of project and program management experience in IT and construction. He can be contacted through LinkedIn. Gareth holds numerous degrees, certifications, and credentials in program and project management as follows: an MBA from one of the world’s leading education establishments, a 1st-class undergraduate management degree, and the PMP®, PgMP & PRINCE2 professional certifications. Gareth is also the APAC Region Director for the PMI’s PMOSIG and chairs several peer networking groups. He has presented on PMO, program and project management at international conferences in the UK, Australia and Asia. Email Gareth: gareth.byatt@gmail.com |
 About the Author Co-Author
Gary Hamilton is the Manager of the PMO and Governance within Bank of America’s Learning and Leadership Development Products organization. Gary lives in Bristol, Tennessee, USA and works out of Charlotte, North Carolina. He has 14+ years of project and program management experience in IT, finance, and human resources. Gary has won several internal awards for results achieved from projects and programs he managed as well as being named one of the Business Journal’s Top 40 Professionals in 2007. He can be contacted through LinkedIn. Gary holds numerous degrees and certifications in IT, management, and project management and they include: an advanced MBA degree in finance, and has the PgMP®, PMP®, PMI-RMP®, ITIL-F, and SSGB professional certifications. Gary also is a 2009 Presidents’ Volunteer Award recipient for his charitable work with local fire services and professional groups. Email Gary: PMExpert_GH@yahoo.com. |
 About the Author Co-Author
Jeff Hodgkinson is the IT Cloud Program Manager for Intel Corporation. He is a 30-year veteran of Intel Corporation, where he has had a progressive career as a program/project manager. He lives in Chandler, Arizona, USA and was a past volunteer in various support positions for the Phoenix PMI Chapter. Jeff was the 2nd place finalist for the 2009 Kerzner International Project Manager of the Year AwardTM. Because of his contributions to helping people achieve their goals, Jeff is in the Top 100 (85th) most networked and the third (3rd) most recommended person on LinkedIn. Jeff holds numerous certifications and credentials in program and project management, which are as follows: CCS, CDT, CPC™, CIPM™, CPPM–L10, CDRP, CSQE, IPMA-B®, ITIL-F, MPM™, PME™, PMOC, PMP®, PgMP®, PMI-RMP®, PMW, and SSGB. Email Jeff: jghmesa@gmail.com |
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