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Vol. XI Issue VIII - August 2009

Project Management eJournal
PM ADVISORY:
Managing projects virtually
four conditions to succeed
By Liliana Buchtik, PMP
Montevideo, Uruguay
Abstract
This article discusses four major lessons learned and conditions towards succeeding when managing a project virtually and/or working with project virtual teams. Working virtually is a trend that is growing fast worldwide; many leading global companies are looking for this different way of work, to attract and retain key talent, to decrease costs, to protect the environment, to be more competitive and responsive to the market, to improve their offers to their employees, etc. This article presents important things to consider before starting managing in this scenario, and presents a particular case: when the Project Manager is thousands of miles away from the project team. The concepts presented can be applied to any virtual team.
1- From day zero, not assuming that we know how to work virtually
If you don't have experience managing virtually, it is important that from day zero you look for understanding what it means and what you need to make it happen. We are probably used to working virtually some hours a week, however, working virtually full time is different, and it is harder when the project team is in a distant location and you only interact electronically for months. There you definitely need to master the virtual environment.
So my first suggestion is, don't assume you know how to do it or the people around you know. Look to learn and understand how to work virtually and what are the tools and level of support needed for it. That includes the support needed from your team, your managers, and your company.
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About the Author![]() Liliana Buchtik, PMP Author Liliana Buchtik, PMP is the President of Buchtik Global, a consulting and training firm in project management (PM) and information technology (IT) based in Uruguay and providing services globally on site or remotely in Spanish and English. She is also an International Correspondent for PMForum and the global PM World Today eJournal. Liliana holds a Bachelor’s Degree in Information Systems Analysis, is a Project Management Professional (PMP®) certified by PMI®, and has a Diploma in Directing People. She graduated from the PMI Leadership Institute Master Class in USA. She has worked for North America, Europe and Latin America in the IT and PM fields for the past thirteen years, in private industry, government, and not-for-profit organizations. She has been a Project Manager for the Project Management Institute (PMI) and provides training services to PMI. Liliana worked in the Uruguayan Department of Justice, in the Uruguayan Judicial System Fortifying Program and also managed the Jurisdictional Software Development area of the Technology Division of the same corporation. She taught International PM in the Masters Program of the Vorarlberg University of Applied Sciences in Austria, and taught PM at the ISEDE School of Business in Uruguay. She has published articles on PM in various international publications, and has been a keynote and speaker at various regional and international PM events. In 2007 she was part of the PMI Component Mentor Program Member Advisory Group, and in 2006 she was the PMI Component Mentor for Southern Latin-America. She integrated the PMI Board of Directors Other Committee Ethics Appeals Committee in 2005 and was PMI® Montevideo Chapter President in 2004. She is a PMI® member, PMI IS SIG member, and former Government SIG member of PMI. She is bilingual English-Spanish and understands Portuguese. Liliana lives in Montevideo, Uruguay and can be contacted at Liliana@buchtik.com |
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