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Vol. XI Issue VIII - August 2009
Project Management eJournal
PM ADVISORY:
BEYOND CONVENTIONAL STAKEHOLDER MANAGEMENT
Developing PRIME Intelligence © on complex programmes
By Dom Moorhouse
Managing Director, Moorhouse Consulting, UK
PRIME Intelligence © ‘top tips’ to get you started on enthusing a successful attitude across a programme team.
Lack of effective engagement with stakeholders is a well acknowledged cause of programme failure and stakeholder management is increasingly, as such, recognised as a relevant discipline. There are many tools and techniques already available but they over emphasise a mechanistic, ‘left brain’ view of the world. What is really needed is something quite different. We call this PRIME Intelligence ©.
There is no intent, however, for this to be cleverer than it sounds. PRIME Intelligence © identifies five thematic viewpoints that have relevance contingent on the type of programme you are involved in (see diagram below).
Familiarity and experience with these themes, and the ideas characterised within them, will enhance the chances of successful stakeholder engagement.
Click here to read entire paper
 About the Author Dom Moorhouse , Managing Director of 'APM Project Management Company of the Year' Moorhouse Consulting Ltd, is a former Royal Marines Officer (serving an 8-year commission). Dom founded the company after previously working for Deloitte Consulting in their Programme Leadership practice. He has considerable experience of managing large-scale programmes within the Public and Services sectors - involving the enhancement of processes, operations and organisational structure at a corporate level. Whilst managing a £10m/annum, 50-person+ business now precludes full-time delivery roles, Dom remains active in directing and assuring many major client engagements. Recent examples include, working to the direct tasking of the BT CEO, the strategic mapping of BT's major programmes and PPM resources (as well as facilitation of a roadmap aimed at delivering a pan-organisation PPM methodology and SRO support infrastructure). At BT, Dom also defined and initially led the PACE Project that successfully produced a deep intranet-based resource for the execution of £multi million outsourcing programmes. Previous delivery roles have included the establishment of a strategic assurance capability to oversee a £12billion investment programme at Transport for London (TfL) and, prior to that, leadership of a one-year initiative aimed at improving the organisations PPM delivery capability. This latter initiative was widely recognised as a radical business change exercise (winner of the Office of Government Commerce's 2004 Team Award and the 2005 London Excellence Award - Results category). Dom has a first-class computing degree, an MBA and programme management accreditation (PMP, PRINCE2, MSP). He is a Chartered Director (Institute of Directors) and a Fellow of the Institute of Business Consulting, with Certified Management Consultant status, and a Fellow of the Association of Project Management. www.moorhouseconsulting.com |
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