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Vol. XI Issue XII - December 2009

Project Management eJournal
FEATURED PAPER
Adding Marketing Perspectives to Program/Project Management?
By Alan Stretton, PhD
Sydney, Australia
ABSTRACT
In previous papers in this journal I have noted the lack of attention given to clients/customers in the program/ project literature. This reflects the fact that this literature is strongly production-focused and essentially introspective. From my own experience I believe this needs correction, and in recent times a few writers have expressed similar concerns.
This paper first discusses what I mean by marketing perspectives, and their relevance to program/project management. Recent movements in the program/project literature towards more holistic perspectives are outlined, first in relation to increased concerns with satisfying stakeholders, and more particularly with the perception of programs/projects as means of implementing organisational strategies.
Links between the latter and the organisation’s market-place are then briefly discussed, and some of my own involvement with organisational strategic planning and market research outlined.
These considerations suggest to me that the marketing discipline should have substantial potential to contribute to the ongoing development of program/project management literature and practice. This discussion paper is essentially a plea for people with appropriate knowledge and experience in marketing to share their knowledge with the wider program/project community.
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About the Author Alan Stretton, PhD Author Alan Stretton is currently a member of the Faculty Corps of the University of Management and Technology, Arlington, Virginia, USA. In 2006 he retired from a position as Adjunct Professor of Project Management in the Faculty of Design, Architecture and Building at the University of Technology, Sydney (UTS), Australia, which he joined in 1988 to develop and deliver a Master of Project Management program. Prior to joining UTS, Mr. Stretton worked in the building and construction industries in Australia, New Zealand and the USA for some 38 years, which included the project management of construction, R&D, introduction of information and control systems, internal management education programs and organizational change projects. He has degrees in Civil Engineering (BE, Tasmania) and Mathematics (MA, Oxford), and an honorary PhD in strategy, programme and project management (ESC, Lille, France). Alan was Chairman of the Standards (PMBOK) Committee of the Project Management Institute from late 1989 to early 1992. He held a similar position with the Australian Institute of Project Management (AIPM), and was elected a Life Fellow of AIPM in 1996. He was a member of the Core Working Group in the development of the Australian National Competency Standards for Project Management. He has published over seventy professional articles. Alan can be contacted at alanailene@bigpond.com.au. |
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