Robert Youker
Contributing Author

Robert Youker is an independent trainer and consultant in Project Management with more than thirty-five years of experience in the field. Mr. Youker is a graduate of Colgate University and the Harvard Business School, and has studied for a doctorate in behavioral science at George Washington University. His project management experience includes new product development at Xerox Corporation and project management consulting for many companies as President of Planalog Management Systems from 1968 to 1975. He is retired from the World Bank where he developed and presented Project Management courses in Washington DC as well as in Africa, China, Pakistan, The Philippines, Turkey and Iraq.  Most recently he was the author of the Instructor's Resource Kit on The Implementation of Development Projects on CD ROM, released by the World Bank in 2006.

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Michael Young
Contributing Author

Michael Young has worked as a professional project manager for eight years.  He is currently working in the ICT Industry as a consulting project manager, providing advice and services to a range of Government departments, including Department of Defence, where he is managing the implementation of IT systems. He holds the AIPM professional award of Master Project Director (Level 6 of the ANCSPM) and is an AIPM endorsed assessor and a qualified Australian Workplace Assessor.  Michael is an active member of the AIPM, and member of the ACT Chapter Council, fulfilling the role of Councillor - Education and Certification for the past six years. Michael has managed a range of logistics and IT projects across many industry groups, including banking/finance, IT, telecommunications, Government, facilities, defence, aviation, consulting and manufacturing in both Australia and Asia.

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Robert J. Zanfardino
Contributing Author

Robert J. Zanfardino, Senior Project / Program Manager, has worked with multi billion dollar corporations such as IBM, Gentiva Health Services, CompuCom, and Bristol-Myers Squibb, as well as smaller midsize companies while managing his own consulting company. This deep range of experiences over the years developed Rob into a Senior Advisor playing pivotal roles by identifying new strategies and methodologies within corporations as they effect the project life cycle. His ability to envision long term solutions combined with structuring sensible implementation plans have made Rob a valued asset and "Go To" resource. As an Adjunct Professor focusing on Business Process Management methodologies, Rob has devised quality strategies used to streamline processes that focus on the customer's needs. Rob is currently consulting with corporations enhancing their IT/IS projects, project management offices, and business process methodologies. Rob can be contacted at: 845-226-6074 or email: zanfardino4@earthlink.net.

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Marc Zocher
Contibuting Author

Marc A. Zocher, PMP is a technology and project management consultant serving the nuclear energy, environmental and security industries.  Marc has a B.S. degree in Geology from New Mexico State University in the USA and twenty five (25) years' experience on environmental, industrial, energy, and government related programs and projects. Marc is a PMI® member and a certified PMP.  He previously received CCC certification from AACEi and the CCE certification from ICEC.  He is also a former International Correspondent for PMForum and PM World Today.  Marc lives on Bainbridge Island, Washington, USA and can be contacted at marc.zocher@gmail.com.   

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